Customer Service Technician/Mechanic
The person sought will diagnose the mechanical and/or technical problems of the customer’s equipment and will be in charge of repairs.
This person works both in the factory and on the road.
Main tasks and responsibilities :
- Install, inspect, diagnose, repair and maintain the mechanical, electrical, hydraulic and pneumatic systems and components of the client’s equipment.
- Respond to mechanical and/or technical questions from the customer in person or via phone/email.
- Train equipment operators.
Training and/or knowledge required :
- Diploma of vocational studies (DVS) in stationary engine mechanics and/or heavy vehicle mechanics and/or electromechanics and/or equivalent experience.
- Knowledge of mechanical, electrical, hydraulic and pneumatic diagrams, as well as welding.
- Knowledge of spoken and written English.
- Knowledge of the sawing field (an asset).
Required qualities :
- Sense of organization.
- Independence and resourcefulness.
- Responsible and capable of making decisions.
- Ability to work with tight deadlines and set priorities.
- Attention to detail and precision.
- Professional and skillful in communicating effectively with clients.
- Team player (cooperates and helps his co-workers).
Conditions/work environment :
- Mostly day shift, 40h/week.
- Flexible schedule including travel, some outside the country (mandatory possession of a valid passport).
- Competitive salary to be determined according to experience.
- Group insurance, employee assistance program (EAP), annual bonus.
- Continuing education and professional development support.
- Young, accessible management team close to its employees.
Type of employment : Full time (40 hours/week)
Place of work : Lanoraie, in the Lanaudière region
Start date : As soon as possible
Sawquip needs you!
Interested in the position?
Send your resume to rh@cardinalsaw.com !
Apply
Mechanic/Assembler
The person sought will manufacture and assemble industrial equipment at the factory and as needed, diagnose and repair mechanical and / or technical problems with customer equipment on the road.
Main tasks and responsibilities :
Under the direction of the branch manager, you must:
- Assemble mechanical and hydraulic components.
- Perform various mechanically-welded work.
- Participate in the preparation of expeditions.
- Maintain the factory.
- Install, inspect, diagnose, repair and maintain mechanical, hydraulic and pneumatic systems and components of customer equipment.
- Respond to customer’s mechanical and / or technical questions in person or remotely via phone / email.
- Train operators to operate the equipment.
Training and / or knowledge required
- Professional studies diploma (DEP) in stationary machine mechanics and / or heavy vehicle mechanics and / or electromechanics and / or equivalent experience.
- Knowledge of mechanical, hydraulic and pneumatic diagrams as well as welding.
- Knowledge of the sawing industry (an asset).
Required qualities :
- Willingness to learn.
- Sense of organization.
- Autonomy and resourcefulness.
- Responsible and capable of decisions.
- Comfortable working with tight deadlines and setting priorities.
- Thoroughness and precision.
- Professional and skilled at communicating with customers.
- Team spirit.
- Availability and flexibility: must be able to work away from home to complete contracts on the road, nationally and internationally as required.
- Possession of a valid passport
- Bilingualism an asset (French, English).
We offer :
- Competitive salary.
- Comprehensive group insurance.
- In-house training.
- Professional challenges and a good working atmosphere.
Type of employment : Full time (40h)
Place of work : Lanoraie, Qc involving some travel due to the installation of equipment.
Start date : As soon as possible
Sawquip International inc. needs you!
Interested in the position?
Send your resume to rh@cardinalsaw.com !
Apply